Original Research
Barriers to the employability of people with disabilities in the South African public service
Submitted: 29 November 2022 | Published: 17 July 2023
About the author(s)
Warren P. Charles, Department of Human Resource Management, Faculty of Business and Management Sciences, Cape Peninsula University of Technology, Cape Town, South AfricaLiiza Gie, Department of Human Resource Management, Faculty of Business and Management Sciences, Cape Peninsula University of Technology, Cape Town, South Africa
Rhodrick N. Musakuro, Department of Human Resource Management, Faculty of Business and Management Sciences, Cape Peninsula University of Technology, Cape Town, South Africa
Abstract
Background: South African public sector efforts to employ people with disabilities (PWDs) in the post-apartheid have been less successful, resulting in a poor transformation record during the past 27 years (1994-2021) due to the failure to integrate PWDs into mainstream employment in government departments.
Objective: The objective of this article is to identify and highlight some of the barriers to the employability of PWDs in the South African public service.
Method: The research was framed as a case study within the transformative research paradigm. A typical department in the Western Cape provincial government was selected for the study. In-depth interviews were conducted with selected top managers within the Western Cape provincial government. Convenience sampling technique of the purposive sampling method was adopted to select targeted respondents (n = 10). Thematic analysis was employed to condense the data collected into a small number of significant themes. Atlas.ti version 7 was also used to enhance the analysis.
Results: The study found, among others, that there are conceptual, infrastructural, managerial and organisational factors affecting the employability of PWDs in mainstream public service.
Conclusion: The study concludes that barriers to the socio-economic progression of PWDs, including infrastructural and psychosocial factors, continue to prevail and cause the socio-economic marginalisation of PWDs.
Contribution: The study contributes towards efforts aimed at the inclusion of PWDs in the workplace by offering both internal and society-wide actions. Internally, successful inclusion of PWDs involves eliminating barriers, removing bureaucracy, initiating management development for disability matters, introducing appropriate talent development measures, and implementing collaborative management of PWDs. External or society-wide measures include campaigns to demystify disability and change attitudes, engage society structures, and improve societal knowledge of disability.
Keywords
Sustainable Development Goal
Metrics
Total abstract views: 6948Total article views: 9902
Crossref Citations
1. Income inequality and crime in South Africa’s Eastern Cape and KwaZulu-Natal: A qualitative analysis
Thamsanqa T. Qwabe, Adewale A. Olutola, Olumuyiwa T. Faluyi
International Journal of Business Ecosystem & Strategy (2687-2293) vol: 7 issue: 4 first page: 242 year: 2025
doi: 10.36096/ijbes.v7i4.906
2. The creation of debility and disability in South Africa: Colonial and apartheid encounters
Lieketseng Y. Ned
South African Journal of Science vol: 121 issue: 5/6 year: 2025
doi: 10.17159/sajs.2025/19140
3. The Protective Role of the Reasonable Accommodation Principle in the Dismissal of Employees with Disabilities in South Africa
Phanuel Hamunakwadi
Journal of Law, Society and Development year: 2025
doi: 10.25159/2520-9515/17600
4. Disability inclusivity in employment transition programmes: perspectives of African graduates with disabilities
Madri Engelbrecht, Kate Morris, Lieketseng Ned
Higher Education, Skills and Work-Based Learning vol: 16 issue: 8 first page: 1 year: 2026
doi: 10.1108/HESWBL-03-2025-0102
5. Legal Regulation of Employment Relations of the Disabled Workers in the BRICS Countries
I. V. Shesteryakova
Lex Russica vol: 77 issue: 11 first page: 50 year: 2024
doi: 10.17803/1729-5920.2024.216.11.050-062
6. Specialised Recruitment Agents in a low and Middle-Income Country: Intermediaries Between Employers and Persons with Disabilities Seeking Employment
R E Morwane, S Dada, J Bornman
Journal of Vocational Rehabilitation vol: 63 issue: 3 first page: 312 year: 2025
doi: 10.1177/10522263251376362
7. People-centered strategies to mobilize people living with disabilities due to Neglected Tropical Diseases (PD-NTDs) to influence policy and programs: A mixed-methods study in Côte d’Ivoire
Julien Aké, Eunheh Koh, Tiembre Issiaka, Boko-Koiadia Adjoua N’Groma Nadège, Lorou Bi Maxime, Maneesh Phillip, Konan Anne Cécille, Rie Yotsu, Ana LTO Nascimento
PLOS Neglected Tropical Diseases vol: 19 issue: 9 first page: e0013485 year: 2025
doi: 10.1371/journal.pntd.0013485
8. The Cost of Work: The Dilemma faced by Persons with Intellectual Disabilities in Protective Workshops in South Africa.
Mapheyeledi Motimele, Samantha Adams, Lieketseng Ned
South African Journal of Occupational Therapy vol: 55 issue: 2 year: 2025
doi: 10.17159/2310-3833/2025/vol52no2a11
9. How do occupational therapists assess work readiness in individuals with acquired brain injury? A qualitative study in the South African context
Alexia Barbis
Brain Injury first page: 1 year: 2026
doi: 10.1080/02699052.2026.2619848
10. Enabling abilities in disabilities: Developing differently abled Christian leadership in Africa
Kimion Tagwirei
Theologia Viatorum vol: 48 issue: 1 year: 2024
doi: 10.4102/tv.v48i1.252